Refund Policy

This Refund Policy explains how billing, cancellations, refunds and credits work for TargetBay, Inc. ("TargetBay," "we," "us") and its products BayEngage, BayReviews and BayRewards. It applies to all paid plans purchased through anyframe.co and is meant to give you a clear picture of what to expect before you subscribe.

It should be read together with our Terms of Service and Privacy Policy.

Legal entity

TargetBay, Inc.

Registered office

7000 Central Pkwy Suite 220, Atlanta, GA 30328, USA

Billing contact

support@anyframe.co

1. General Policy

TargetBay is a business software subscription. Fees are generally non-refundable once charged, except as described in this policy or in a signed agreement between you and TargetBay. Where a signed order form or service agreement conflicts with this policy, the agreement takes precedence.

2. Free Trials and Demos

Where a free trial is offered, no fees apply during the trial period. If you continue into a paid plan, standard billing and refund rules apply from the date the paid plan begins. Cancel before the trial ends to avoid being charged.

3. Auto-Renewal and Cancellation

Subscriptions renew automatically at the end of each monthly or annual term unless you cancel beforehand. You can cancel at any time from your account or by contacting support@anyframe.co.

Cancellation takes effect at the end of the current billing term. You keep access until then, and fees for the current term are not pro-rated or refunded unless stated otherwise in your agreement.

4. When Refunds May Be Considered

Refund requests are reviewed case by case. We may issue a refund or account credit in situations such as:

• • Duplicate or incorrect charges caused by a billing error
• • Extended service unavailability caused by TargetBay that materially prevented use of the platform
• • Where a refund is required by applicable law

5. Non-Refundable Situations

Refunds are generally not available for:

• • Change of mind or change in business requirements
• • Low adoption or limited use of the platform within your team
• • Unused portions of a subscription term, including SMS or email credits already purchased
• • Accounts terminated for breach of our Terms of Service
• • Charges older than the most recent completed billing cycle

6. How to Request a Refund or Credit

Email support@anyframe.co from the address registered on your account. Please include:

• • Your company name and account email
• • The invoice number(s) and charge date(s) in question
• • A short explanation of why you are requesting a refund

Our team will review your request and respond within 10 business days. Approved refunds are returned to the original payment method, and may take additional time to appear depending on your bank or card provider.

7. Governing Law and Jurisdiction

This Refund Policy is governed by the laws of the State of Georgia, United States, without regard to its conflict of law rules. Any dispute arising from it is subject to the exclusive jurisdiction of the state and federal courts located in Fulton County, Georgia, unless mandatory law in your country requires otherwise.

Nothing in this policy limits any statutory rights you may have as a consumer or data subject, including under the GDPR.

8. Changes to This Refund Policy

We may update this Refund Policy from time to time. Material changes will be announced by email or by a notice on our website before they take effect. Continued use of our services after changes take effect means you accept the updated policy.

9. Contact Us

If you have questions about this Refund Policy, please contact TargetBay, Inc. at support@anyframe.co, or by post at 7000 Central Pkwy Suite 220, Atlanta, GA 30328, USA.